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We’re here for you
Regardless of if you’re sending a package down the road, a car interstate, a single pallet, a full truck load to the other side of the country or something that’s too complicated for others, NexGen’s dedicated team is on the ground to help you get your products to your customers, to ensure your success.
FAQ
Does NexGen own all their vehicles?
NexGen Freight Solutions us a variety of subcontract owner drivers and freight forwarders
What is the fuel levy and why is it charged?
Mathematical Description of Fuel Levy Calculation
- Less gst.
- Less rebate.
- That gets a net price of the current fuel.
- Get the difference in net price.
- Divide the difference by the Base net price to get percentage change from base.
- Divide the percentage change by fuel factor (32%) to get the fuel levy.
Fuel costs are forever changing and so cannot be included in our rates. The fuel surcharge covers the cost of our drivers fuel needs. This surcharge is not negotiable and cannot be waved. This is reviewed on a monthly basis.
Does NexGen offer interstate transport for customers?
Yes, we can arrange interstate freight through our vast network of partners Australia wide
Does NexGen pick up from Victorian Ports?
Yes, this can be arranged. Contact our team to discuss your exact requirements.
Do I need an account to make a booking?
We are more than happy to do ‘COD’ deliveries for those without an account or a “one off”. However, creating an account, will allow us to offer you a dedicated solution to your business.
Does NexGen service regional Victoria?
Yes, we have a number of vehicles servicing Melbourne to regional Victoria and vice versa each day and are always looking to expand our regional services.
Do you have a COVID-Safe plane?
Yes, all of our drivers are operating in line with current COVID-Safe best work practices.
